Bonus88 Privacy Policy — Protecting Your Information
Your privacy is our priority. This policy sets out transparently how bonus88 collects, uses, stores, and protects the personal information of users in Malaysia.
Effective date: 1 January 2026. This policy applies to all registered users of the bonus88 platform.
Information We Collect
When you register or use the bonus88 platform, we collect various types of information to process your account and ensure a safe user experience. The types of information collected include:
- Account information: Your full name, mobile number, email address, and encrypted password registered when you created your account.
- Payment information: Local bank account details (e.g. Maybank, CIMB, Public Bank) or eWallet information (e.g. Touch 'n Go) in Malaysian Ringgit (RM) required for deposit and withdrawal transactions.
- Device & browser information: Device type, operating system, IP address, browser type, and other technical data collected automatically when you access the platform.
- Usage data: A record of your activity on the platform, including games played, bets placed, session duration, and navigation actions.
- Cookies: A small cookie file stored on your device to help us recognise your session and improve your browsing experience.
We only collect information that is necessary for legitimate purposes and do not collect excessive or irrelevant data.
How We Use Your Information
Bonus88 uses collected information solely for legitimate purposes directly related to platform operations. The primary purposes are as follows:
- Process account registration, login, and user identity verification.
- Process deposits, withdrawals, and financial transactions in Malaysian Ringgit (RM).
- Provide effective customer support and resolve enquiries or complaints.
- Enhance platform security and detect any suspicious activity or fraud.
- Send important account-related notifications including terms updates, transaction alerts, and service information.
- Comply with applicable legal and regulatory requirements in Malaysia.
We do not use your information for third-party marketing without your consent. Your information will not be sold to any other party.
Cookies & Session Tracking
The bonus88 platform uses cookie technology to ensure core website functions run smoothly, maintain your login session, and help us understand how users interact with the platform.
There are two types of cookies used:
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login session while you are using the platform.
- Persistent cookies: Stored on your device for a set period to help us recognise returning visits and personalise your experience.
You may configure your browser to reject cookies, but doing so may affect certain platform functions. Continued use of the bonus88 platform is taken as your consent to the use of cookies as described above.
Data Storage, Security & Third-Party Sharing
Storage & Security
All users' personal information is stored on servers protected with SSL encryption and the latest industry security standards. bonus88 enforces strict access controls, ensuring only authorised personnel can access user data for legitimate operational purposes.
Your information is retained for as long as your account is active or as required to fulfil legal obligations. Following account closure, information is kept for a period determined by applicable regulations before being securely deleted.
Third-Party Sharing
Bonus88 does not sell or share users' personal information with third parties for marketing purposes. Information is only shared in the following circumstances: (1) Trusted payment service providers for processing MYR transactions; (2) Legal or law enforcement authorities when required under Malaysian law; (3) Technical partners bound by strict confidentiality agreements. All such third parties are required to uphold the same data protection standards.
User Rights, Policy Changes & How to Contact Us
User Rights
As a bonus88 user, you have the following rights regarding your personal information:
- Right of Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: You may request corrections to any information that is inaccurate or incomplete.
- Right to Erasure: You may request the deletion of your account and personal data, subject to any legal obligations that may require us to retain certain records.
To exercise any of the rights above, please contact our support team.
Policy Changes
Bonus88 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via platform notifications or email. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the bonus88 customer support team by email at [email protected] or via the 24-hour live chat available within the platform. We are committed to responding to all enquiries within 48 working hours.
Still Have Questions About Your Privacy?
The bonus88 support team is here to help you understand how we protect your data. Visit our FAQ page or contact us directly.